Return and Exchange Policy

Return Policy

We offer refund / exchange within first 2 days from the date of your purchase. If 2 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.

You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the time of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email/SMS to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at { info@naazmoderncollection.com } and send your item to: { B-108, Ekta Vihar South, Rampur Road, Opp. SBI, Behind Mehran Supermarket, Moradabad 244001, Uttar Pradesh | INDIA }.

Shipping Returns

To return your product, you should mail your product to: { B-108, Ekta Vihar South, Rampur Road, Opp. SBI, Behind Mehran Supermarket, Moradabad 244001, Uttar Pradesh | INDIA }.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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